Ep 067: More than Standards, It’s Business! W/ IICRC’s Mili Washington

Ep 067: More than Standards, It’s Business! W/ IICRC’s Mili Washington

Have you ever wondered how the IICRC Standards are decided? Who is involved in the process? Or how you can influence future standards or guidelines? On this episode, Episode 067 of the Restoration Podcast our host Rico Garcia Jr is joined by Mili Washington, the Standards Director at the IICRC and they discuss all of this and more!

What We Talk About

  • Who is Milli Washington and What Does She Do
  • How Standards Come to Be
  • The Back and Forth During Approvals
  • Standards Boost Business
  • When Are Standards Updated
  • What’s on the Horizon for IICRC
  • Learning and Using the Standards
  • How to Study the Standards
  • New Standards and Guidelines in the Works
  • How to Contact Mili and Get Involved With Standards

Biggest Takeaways

  • Standards Can Be Fun & Profitable if you know how to use them properly
  • You Have A Voice & a Vote, Use it.  Join the committee, submit feedback during public review and be involved in the creation of the standards.
  • IICRC standards are not mandatory but give you a leg up in the industry
  • IICRC has flashcard modes and online versions that can help you learn and find specific standards faster than trying to read cover to cover

Find our Guest

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Your Guest's Personal Bio

Mili Washington has been The Institute of Inspection, Cleaning and Restoration Certification (IICRC) Standards Director since 2011. Her focus has been to grow IICRC Standards while streamlining the standards development process and strategy, maintain American National Standards Institute (ANSI) approval for new and revised ANSI/IICRC standards, and work towards international adoption of IICRC standards. 


For the past fifteen years, Washington has focused her work in the area of standards development and management. In her previous role as manager of standards and guidelines for the American Industrial Hygiene Association (AIHA), she oversaw the development of several ANSI standards for the occupational health and safety profession.  Washington is an active member of the ANSI World Standards Week Planning Committee and previously served on the ANSI Committee on Education (CoE). In addition, she participates actively on the ANSI Organizational Member Forum as IICRC’s representative.  Washington is a member of The Society for Standards Professionals (SES) and currently serves on the SES Board of Directors as Past President. She is certified by SES as a Certified Standards Professional (CStd). She graduated with a master’s degree from George Washington University in Environmental and Resource Policy after completing a bachelor’s degree in Economics from Delhi University in New Delhi, India.

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